Rachel Clay

Reception team

Rachel joined our client care team from the offset having spent over 20 years in the profession working at a large equine hospital in a client facing role.

Her extensive knowledge and experience meant she slotted in seamlessly and continues to provide a high class service to all our clients and patients.
She loves meeting new & existing clients, and their animals and being able to support them in times of uncertainty.
Being local herself means she has knowledge of the area.
She is Co-chair of Governors at a local primary school, a position she has continued since her own children left.
Her house is not only home to her husband and children but also many four legged family members including a bouncy Rottweiler and energetic Cockador! Very often you can find her practicing agility with her Cockador.

Services

We are committed to delivering sector-leading services and evidence-based medicine that will recognise GVS as a true centre of clinical excellence, innovation and discovery.

Please note that our turnaround time for outpatient medication requests has increased to 5 working days. This applies to both written prescriptions and the dispensing of physical medications.

We appreciate your patience and understanding while we process requests as efficiently and safely as possible. If you have any urgent queries, please contact the team directly.

Thank you for your ongoing support.